AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation.
Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.
Posted Oct 20, 2025 - 18:44 PDT
Update
We are seeing ongoing improvements in product performance and overall system stability. While some event processing remains in progress, operational capabilities across Atlassian Cloud services continue to recover.
Posted Oct 20, 2025 - 15:41 PDT
Monitoring
Jira Service Management, Jira along with other Atlassian products are impacted by the AWS outage. Atlassian public cloud provider, AWS, is actively working to mitigate this issue with urgency. Atlassian Status Page for more details: https://status.atlassian.com/
Posted Oct 20, 2025 - 13:53 PDT
Update
Jira Service Management, Jira along with other Atlassian products are impacted. Atlassian public cloud provider is actively working to mitigate this issue with urgency.
Posted Oct 20, 2025 - 09:04 PDT
Identified
Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email support-team@fluxxlabs.com. Thank you for your patience with any delayed response in the meantime.
Posted Oct 20, 2025 - 05:22 PDT
This incident affected: Canada Region (Grantmaker), United States Region (Grantmaker, Grantelligence), Europe Region (Grantmaker, Grantelligence), APAC Region - Sydney (Grantmaker, Grantelligence), APAC Region - Mumbai (Grantmaker), and APAC Region - Hong Kong (Grantmaker).